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Infastructure
We run four state-of-the-art, secure data centers monitored 24/7 by expert network engineers to ensure maximum security and uptime for our customers' servers. The best of breed equipment like Dell™ PowerEdge and HP ProLiant™ Servers, Cisco™ & Foundry™ Firewalls and Routers and premium bandwidth through a partnership with AT&T and Cable & Wireless. Two world-class quality Tier 1 Internet Data Centers are optimized to provide an industry-leading web, data, and applications hosting environment. These centers are designed to stay up and running, protected from power failure, physical intrusion and network outages by extensive back-up power and cooling systems, multi-layered security, and network redundancy and diversity. Our Data Centers are connected to the Internet using the highest performing OC48/OC192 IP backbone available.


Network
Flexible, on-demand access to network capacity of 7.2 Gigabits on an AT&T Local Services ring that is redundant and diverse. Dual access routers connect IDC to multiple AT&T IP backbone nodes via dual OC-48/OC-192 connections. Back-end connectivity and network services options available include ATM, Frame Relay, private line, IP and local-switched and circuit-switched services, with local access provided by both AT&T and other local service providers.

Security
Security is provided 24x7 and includes guards, closed-circuit monitors, alarmed doors with secure card-key access, biometric scanner, "man-trap" restricted access to the data floor and options for locking equipment enclosures (cabinets or cages). Guards maintain access to the loading dock and access requires a card key. Security personnel also monitor the building. Building and environmental alarms are monitored 24x7 by our staff and remotely by the Network Operations Center.

Power
Our IDCs are designed for 90W/sq ft of conditioned floor space. Most have dual (2N) Uninterrupted Power Supply (UPS), each with multiple modules synchronized to work in unison or independently. UPS systems receive power from both commercial power feeders and standby generators and are designed to support a fully loaded center for 15 minutes via its internal battery plant.

In case of a commercial power failure, banks of diesel generators in an N+1 design (at full load) provide power to the center within one minute of a commercial power outage. The one-minute gap is covered by the UPS battery system to ensure no impact on equipment. During an extended commercial power outage, the diesel generators provide power using the fuel securely stored on site. Fuel suppliers are on standby to provide additional service.

Fire Detection & Suppresion
Smoke detection is delivered using state-of-the-art VESDA (air sampling) smoke detection and alarm system. VESDA systems are 100 times more sensitive than conventional fire detection systems. Detectors are grouped into zones. Fire suppression is via a pre-action dry pipe system. Once one or more detectors sense smoke, the fire alarm panel the deluge valve to fill the sprinkler piping with water. In case of an actual fire, the seal on the sprinkler head will melt and discharge water on the affected area.

Cooling
The IDCs have multiple chillers and Computer Room AC (CRAC) units to provide air conditioning to meet AT&T N+1 redundancy requirements. The CRAC units are strategically located near the racks to deliver temperature and humidity conditioned air to maintain a room temperature in the range of 75°F. Chilled air is distributed via 30 inch raised floor air plenum, which provides maximum flexibility for increased power and cooling requirements.

Cable Distribution
The raised floor also houses the under-floor power and low-voltage cable distribution system. This is an extensive network of intra-building cable and wiring that supports both power cables as well as low voltage telco wiring in sub-floor ladder-racking.

Call us if you have any questions or concerns. We are capable of serving accounts world wide. Non US accounts are subject to current exchange rates.

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